Escrow training varies from region to region and company to company. Whether you’re called an escrow officer, settlement agent, or real estate closer, your responsibilities will be similar and so will your training. Don’t be discouraged if you’re having difficulty breaking into this industry. Escrow education seems the most practical route, but other than in states that require escrow officer, real estate closer or settlement agent licensing, taking classes won’t magically open doors. In fact, many title, escrow, settlement and closing companies have their own in-house escrow training programs. Our suggestion: Call anyone you know in that profession or contact a company’s human resources department and ask their advice.
Consider accepting the most basic entry level position, even a job in another department such as customer service, just to get on board. Think of the first year, maybe two, as attending escrow/closing school and being paid for it. Learn all you can about every aspect of the business. If the company offers cross-training or education classes, take advantage of those opportunities. Excel at whatever tasks you are given, keep a positive attitude, express a desire to advance, take care of the customers—and you’ll be noticed. Management is always on the lookout for outstanding employees, and stars are encouraged to shine in this industry. If you’re given the chance, your performance will determine how soon and how high you rise.
We would appreciate your feedback on the escrow training you receive from these sources. Please let us know if you have a favorite escrow education facility not mentioned here; email us at support@gogetescrow.com.
American Escrow Association
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Join your local Escrow Association chapter and earn certification for Escrow Officer, Senior Escrow Officer. Dedicated to escrow education, local chapters provide escrow training and certification exams. Attend state, regional and national meetings, share ideas and network with other escrow professionals.
The Nuts & Bolts of Escrow
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This online training course by Sandy Gadow provides real estate, escrow and title insurance professionals with comprehensive education on the escrow process. A textbook is also available. Sandy is a member of the National Advisory Councils for GoGetEscrow.com, GoGetLoan.com, GoGetNotary.com, and GoGetRealEstate.com.
CW Enterprises
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This company presents education packages for Escrow and Customer Service Departments on CD-ROM. Their escrow training and escrow analysis courses include a printable manual and PowerPoint Slides and are ready to use for conducting training classes.